State Farm® Insurance Agent Mike McDonald
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Dallin Lindsay
August 1, 2026
5
out of
5
rating by Dallin Lindsay
"Quick, easy, and friendly. Draven sent me a quote, and within minutes of responding to his email, I received a call and got a new policy with savings. Draven was very friendly and professional and made sure I had the insurance I needed."
We responded:
"Thank you, Dallin! I'm happy to hear that we made the process quick and easy for you. It's great to know you felt well taken care of and got the coverage you needed. We're always here if you need anything else!"
Jovanie Salazar
July 17, 2026
5
out of
5
rating by Jovanie Salazar
"I’ll start by saying it’s been a pleasure to have Mike Mcdonald and his staff assist me through the years of being covered, I have had the pleasure of having Ashlea help me the last few years, with all of my questions regarding my policy and really making sure i’m finding the best coverage for myself with offering the best bundles to really save with all of life’s changes, i really appreciate the personal interactions i’ve had and am so happy to have state farms coverage!"
We responded:
"Jovanie, thank you for taking the time to leave us a review! I'm glad to hear that Ashlea has been able to assist you with your policy questions and help you find the best coverage options. We appreciate your kind words about our personal interactions and are happy to have you with us. Let us know if we can help with anything else!"
Wolverine Land Services LLC Fencing & Landscaping
July 16, 2026
5
out of
5
rating by Wolverine Land Services LLC Fencing & Landscaping
"Working with Ashlea was such a fantastic experience on getting the right home owners insurance. She was swift, able to get us an AMAZING quote immediately and helped us save a lot of money. If you’re already using State Farm for auto and you own a house, GET WITH ASHLEA FLAHERTY SO YOU CAN START SAVING MONEY!"
We responded:
"Thank you for taking the time to leave us a review! I'm happy to hear that Ashlea provided you with such a fantastic experience and helped you find the right insurance. It's great to know she was able to assist you swiftly and save you money. We're always here if you need anything else!"
Jo Landa
July 9, 2026
5
out of
5
rating by Jo Landa
"Draven Hernandez was awesome. He was able to get me auto insurance for $200. Less than what I was paying for with my current auto insurance. I also got life insurance through him. He was very knowledgeable and explained everything in terms that I could understand. His kindness and mannerisms made it comfortable for me to ask any questions and not feel dumb. Great customer service. Thank you Draven and State Farm"
We responded:
"Thank you, Jo! I'm really happy to hear that we were able to help you with your insurance needs. It's great to know that our knowledge and approach made you feel comfortable and informed. We appreciate your kind words about our customer service. Let us know if we can help with anything else!"
Stephanie Montalvo
June 26, 2026
5
out of
5
rating by Stephanie Montalvo
"Ashlea, who helped me with switching my car insurance she was very sweet an a very great person. I'm glad to have had her working with me on my switching"
We responded:
"We love to see reviews like yours, Stephanie!
Ashlea works hard to make sure moving your auto insurance over to us is a warm, stress-free process, and knowing you enjoyed collaborating with her means the world to our team. Thank you for taking the time to share your experience with our San Antonio community!"
Conrado Garcia
June 4, 2026
5
out of
5
rating by Conrado Garcia
"Nadia was very nice and helpful. Asked about life and home ins, but was not pushy. We will visit these at a later date. Saved me a lot of money. Thank you Nadia."
We responded:
"Conrado, thank you for taking the time to leave us a review! I'm happy to hear that Nadia was able to assist you with your insurance inquiries and help you save money. We look forward to discussing your future insurance needs whenever you're ready. Don't hesitate to reach out if you need anything else!"
Omar
June 3, 2026
5
out of
5
rating by Omar
"Excellent customer service 5 Star"
We responded:
"Omar, thank you for the 5 stars! I'm happy to hear you had an excellent experience with our customer service. We're always here to help if you need anything else!"
Amanda Little
May 13, 2026
5
out of
5
rating by Amanda Little
"I’m grateful for the support I received from Ashlea this morning. She was prompt and answered all of my questions regarding my car insurance. Appreciate the assistance!"
We responded:
"Thank you, Amanda! I'm happy to hear that Ashlea provided you with prompt and helpful support for your insurance questions. We appreciate your feedback and are always here to assist you with any future needs. Let us know if there's anything else we can do for you!"
Jessica Snodgrass
May 13, 2026
5
out of
5
rating by Jessica Snodgrass
"5 stars, hands down for Ashlea. Needs met on time, every time."
We responded:
"Thank you, Jessica! I'm happy to hear that Ashlea consistently meets your needs on time. We appreciate your support and look forward to continuing to serve you. If there's anything else we can assist with, just let us know!"
Callen
May 12, 2026
5
out of
5
rating by Callen
"Ashlea is the greatest insurance agent I’ve ever had the pleasure of working with, nobody can beat her."
We responded:
"Thank you for your review, Callen! I'm delighted to hear that Ashlea has made such a positive impact on your experience with us. She truly is an asset to our team. If you need anything else, feel free to reach out!"
Calvin Readdy
May 12, 2026
5
out of
5
rating by Calvin Readdy
"Michael Hyatt made the entire insurance process smooth and easy on my end. He took the time to find a policy that matched my needs but also that was in line with my budget. He answered all the questions I had, and got everything set up incredibly fast. Overall I really appreciated how simple and easy made the experience. Highly recommend working with him!"
We responded:
"Thank you, Calvin! I'm happy to know the insurance process was smooth and easy for you. It's wonderful that we could find a policy that fit your needs and budget while addressing your questions. We appreciate your recommendation and are here if you need anything else!"
clara
May 12, 2026
5
out of
5
rating by clara
"I had a call with Miss Ashley recently, she was very helpful and she was the sweetest. I love the way she handled everything. Very efficient, very smooth, very easy, not complicating at all. Thanks to her I was able to receive the help I needed."
We responded:
"Thank you for your review, Clara! I'm delighted to hear about your positive experience with Ashlea. She's truly dedicated to making things easy and efficient for everyone. If you ever need anything else, feel free to reach out!"
Nick Wilson
May 11, 2026
5
out of
5
rating by Nick Wilson
"Hyatt great customer service"
We responded:
"Thank you, Nick! I'm happy to hear that you had a great experience with our customer service. We strive to provide the best support possible. If you ever need anything else, feel free to reach out!"
Nathan Jackson
May 11, 2026
5
out of
5
rating by Nathan Jackson
"Hyatt was super kind, professional, and helpful I would recommend him as an agent to anyone!"
We responded:
"Thank you for your feedback, Nathan! I'm happy to know you had a positive experience with our service. Your recommendation is greatly appreciated. If you need anything else, feel free to reach out!"
Lupe R. Castillo
May 9, 2026
5
out of
5
rating by Lupe R. Castillo
"Draven from State Farm has been incredibly patient and helpful. I truly appreciate his assistance in finding the most suitable price for my auto insurance, which resulted in significant savings for me. If you have any questions or need assistance, please don’t hesitate to reach out to him."
We responded:
"Thank you, Lupe, for sharing your experience! I'm glad we could assist you with your insurance needs and help you save money. We appreciate your recommendation and are always here if you need further assistance. Let us know if there's anything else we can do for you!"
jonathan de la garza
May 9, 2026
5
out of
5
rating by jonathan de la garza
"Draven has been the most helpful agent ever! He made sure he asked every question he needed to to get me the best deal. Draven made sure I got the best deal on the market and I would refer and Suggest him to any one of my friends and family! Amazing agent!!!"
We responded:
"Thank you, Jonathan, for your fantastic feedback! I'm delighted to hear that our team provided such exceptional service and helped you find a great deal. Your recommendation means a lot to us. If you ever need anything else, feel free to reach out!"
dana bettis
May 6, 2026
5
out of
5
rating by dana bettis
"I spoke to Draven at State Farm and he was an excellent communicator and I did sign for auto and renters insurance. He was no pressure, just factual. Later, I had a problem with with my password and called back and Hyatt assisted me in properly setting up my password. Both of these gentlemen are an asset to State Farm. The manager, Mike, should be very proud of them."
We responded:
"Thank you, Dana, for sharing your experience! I'm glad to hear that Draven and Hyatt provided you with excellent service. It's wonderful to know they were able to assist you effectively. We truly value having such dedicated team members. If there's anything else you need, feel free to reach out!"
Victoria Mireya
April 21, 2026
5
out of
5
rating by Victoria Mireya
"Nadia was a great help today! Wonderful customer service"
We responded:
"Thank you, Victoria! I'm happy to hear that Nadia provided you with wonderful customer service. We appreciate your feedback and are always here to assist you with your insurance needs. Let us know if there's anything else we can do for you!"
Jorge V
April 6, 2026
5
out of
5
rating by Jorge V
"Ashlea was very helpful in getting me a better rate than I was paying on my auto. She was very kind, helpful and understanding to my needs. I would definitely recommend all my family and friends."
We responded:
"Thank you for your review, Jorge! I'm happy to hear that Ashlea was able to assist you with a better rate and provide the support you needed. Your recommendation means a lot to us. If you need anything else, feel free to reach out!"
Miriam Medina
March 26, 2026
1
out of
5
rating by Miriam Medina
"I made a payment of $448 on February 20th over the phone after speaking with a representative who confirmed that was the correct amount due for my February payment. However, I later found out that the actual amount owed was $497.68, meaning there was a shortage of $49.68 due to an error on their end.
Despite this mistake being made by their own specialist, my policy was canceled without any notification or opportunity to resolve the balance. This situation could have easily been avoided with proper communication and accountability.
I contacted the office twice to address the issue, but no one acknowledged the error or took responsibility. Instead of assisting me in resolving the matter, I was left without coverage due to their mistake.
This level of service is extremely unprofessional and unacceptable. Customers should not be penalized for errors made by the company’s own staff.
I do not recommend doing business with State Farm Mike McDonald Agency. There is a clear lack of accountability and customer care.
DO NOT GET INSURANCE FROM THEM!!"
We responded:
"Hi Miriam. Thank you taking the time to share your feedback. We’re sorry to hear about your experience and understand your frustration regarding your payment and policy status.
Our Agency strives to provide clear communication and excellent customer service. We take all concerns seriously and would appreciate the opportunity to review your situation in detail to ensure any misunderstandings can be resolved.
Please feel free to contact our office directly at 210-681-1915 so we can work together toward a satisfactory resolution. "
Theresa Martinez
March 20, 2026
5
out of
5
rating by Theresa Martinez
"Ashley was so amazing and now I know why mom Carol Allen is so fond of Michael and his staff ! Ashley thank you so much ❤️"
We responded:
"Thank you, Theresa! I'm really happy to hear that Ashlea made such a positive impression. We appreciate your mom's fondness for our team, and we're grateful for your kind words. If there's anything else we can do for you, just let us know!"
aren amakosi
March 6, 2026
5
out of
5
rating by aren amakosi
"Shout out to Hyatt for getting my insurance squared away with ease!"
We responded:
"Aren, thank you for your feedback! I'm glad the process was smooth for you. We’re always here to help with your insurance needs. Let us know if there's anything else we can assist you with!"
Alan Vanoverborg
February 25, 2026
5
out of
5
rating by Alan Vanoverborg
"Ashlea was quick to respond and very helpful"
We responded:
"Thank you, Alan! I'm glad to hear that Ashlea was quick and helpful in assisting you. We appreciate your feedback and are always here to support your insurance needs. Let us know if there's anything else we can do for you!"
deleriea hernandez
February 20, 2026
5
out of
5
rating by deleriea hernandez
"Absolutely wonderful service!!!!"
We responded:
"Thank you, Deleriea! I'm happy you found our service wonderful! We’re always here to assist with your insurance needs. Let us know if there's anything else we can do for you!"
Chris Torres
February 12, 2026
5
out of
5
rating by Chris Torres
"Hyatt was very helpful when it came to finding the best coverage at a price that works within my budget. Always follows through with me when something needs my attention. Very attentive to my needs. Thank you"
We responded:
"Chris, thank you for your feedback! I'm happy to know that you received the coverage you needed at a price that fits your budget. Your satisfaction is important to us. If there's anything else we can do for you, just let us know!"